FAQ

Each piece of Homy Jewels is carefully packaged and shipped via trusted carriers to ensure it arrives securely. We offer standard, expedited, and express shipping options to accommodate your needs.

Yes, we accept returns and exchanges within 30 days of purchase. The item must be in its original condition and packaging. Please visit our Returns & Exchanges page for detailed instructions.

To keep your Homy Jewels sparkling, avoid contact with harsh chemicals, such as chlorine and cleaning agents. Store your jewelry in a dry place, preferably in a fabric-lined jewelry box. For detailed care instructions, please visit our Jewelry Care Guide.

We use a variety of high-quality materials including sterling silver, gold plating, and precious gemstones. Each product page lists the specific materials used.

Absolutely. We use industry-standard encryption and secure payment gateways to ensure your personal and payment information is protected.

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website or directly through the carrier’s website.

No, we currently do not offer resizing services. Please ensure you order the correct size for your ring by referring to our sizing guide available on the product page.